Office Hours

Mon - Fri: 8:00am - 4:00pm

If you need us before or after our regular office hours due to an emergency situation, please call 911. If you need us for a non-urgent matter that does require after hours attention, please call our office at (561) 548-2662 and be connected to the on call physician.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (561) 548-2662 during regular business hours.

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We accept most major insurance plans, including Medicare. Please note, we do not participate with many of the Medicare Advantage plans. You must verify with your carrier to ensure we are a participating provider prior to making an appointment or simply call our office to verify. Please review all insurance information with our staff prior to services being rendered.

We recommend that you call your insurance company to verify that we participate with your plan.

Please be sure to bring your insurance card(s) with you to each appointment and notify us as soon as possible if there is any change in your insurance carrier or coverage.

Your health insurance contract is between you and your insurance company. Any complaints regarding your coverage should be directed to your carrier.

Referrals

Please allow 48 hours for referral processing. If you are being referred, please be sure to bring the referral with you at the time of office check-in.

Some insurances may require a referral for your visit to our office. Please make sure to contact your insurance company and/or your primary care physician to ensure that you do get a referral if it is required. Failure to obtain a referral, when necessary, may cause your insurance company to deny your claim.

If necessary, we will obtain authorization for testing scheduled by our office.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at (561) 548-2662 to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (561) 548-2662 and our answering service will assist you.